FAQS
General
- 1. Who is USVoice?
- 2. How do you maintain call quality?
- 3. What if I experience quality or technical issues with my call?
- 4. Is PayPal the only option for payment processing?
- 5. Why are there two categories for Service Providers?
- 6. Where does USVoice provide services?
- 7. Is there a maximum a provider can charge for his/her service?
User
- 1. How do I get advice from Service Providers?
- 2. How do I know what Service Providers are available?
- 3. What will my purchase look like when it appears on my PayPal or credit card statement?
- 4. When I purchase a calling card, am I charged any other fees besides the service provider charge?
- 5. What happens when my calling card balance reaches $0.00?
- 6. What happens if I call a service provider and they don’t answer?
- 7. What happens if I’m not satisfied with the quality of advice I receive from a provider?
- 8. What can I do in the Account Manager Portal?
Service Provider
- 1. I want to provide my voice based service; Is it free for me to register?
- 2. Do I have to provide my personal information to sign up as a provider?
- 3. What am I charged when someone uses my service?
- 4. Am I allowed to use an “answering machine” when I’m not available?
- 5. Can my service be suspended or terminated?
- 6. What is “Paycheck” payment?
- 7. How do I block callers?
- 8. How much can I expect to make by providing services?
- 9. What functions are available in the Account Manager Portal?
- 10. How do I get people to use my service?